Refunds & Cancellation
Aesthetica (S&T Beauty)("we", "us", "our") sells digital products designed to assist upcoming interior designers in building their practice. Please read this policy carefully regarding refunds and cancellations:
1. Digital Products
1.1 Nature of Products: Our digital products consist of guides and documents intended for educational purposes. Once purchased and downloaded, these products cannot be returned or refunded unless there is a special circumstance.
1.2 No Refund Policy: All sales of digital products are final. We do not offer refunds or cancellations once a digital product has been purchased and downloaded, except in exceptional cases determined by Aesthetica.
2. Special Cases
2.1 Contact Support: If you believe you have a special case that warrants a refund or cancellation, please contact our customer support team at Aesthetica. We will assess your request based on its merits and may provide a refund or cancellation at our discretion.
3. Exceptions
3.1 Technical Issues: If you encounter technical issues with downloading or accessing a purchased digital product, please contact us immediately for assistance. We will work to resolve the issue promptly or provide an alternative solution.